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- Shop -
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Help
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- How does on-line shopping work?
- When you first enter the shop, you are assigned a shopping cart that holds
your purchases. Whenever you see an item that you want to purchase, you can
add it to your cart by entering the number of items to add, selecting your
desired options and clicking on the "Add to Cart" button for that item. You
will then see the contents of your shopping cart, including the item(s) that
you just added. At any time, you can view or change the contents of your cart
by clicking on the "Shopping Cart" link. You can remove items from your cart
by simply checking the "Remove" box and clicking the "Recalculate"
button. When you have finished collecting items to purchase, you can click
on the "Check Out" button. You will be given the chance to verify your purchase
before proceeding to checkout. You will be given the option to place your
order through our secure Web server or to print an order form which you can
phone in, fax, or send by postal mail.
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- Is my order secure?
- Yes. You can find the full details on our secure shopping system
here.
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- Can I come back to my cart later?
- If you leave our site and come back to shop at a later time, you will be
assigned a new cart and you will have to reenter your order.
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- What if I can't find what I am looking for?
- Not everything we carry in our store is in our online catalog. We carry
the full product line of both the Mica lamp Company and Timeworks Inc. If
you don't see it , we can get it! If you can not find something that you want,
contact us by phone or email.
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- What are your shipping rates?
- Please go here to view our shipping rates.
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- Do you ship orders Internationally?
- We will ship orders Internationally, but we require that we receive payment
with a Certified Bank Check before we will ship your order. We require this
to protect ourselves from the high rate of fraudulent International orders.
To place an International order, please contact
us for shipping rates and a final order cost.
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- Do your products have a warranty?
- Timeworks clocks are warranted for 2 years from date of purchase.
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- What is your return policy?
- Please go here to view our Return Policy.
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- What is your privacy policy?
- Please go here to view our Privacy Policy.
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- Monitor settings.
- It is strongly recommended that your monitor is set to a minimum of 800
X 600 pixels and a color pallet of High Color (16 bit). Click here
for help.
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